FAQs

Hi!

 

Welcome to the Good Luck, Humans Annual Sale!

We hope you enjoy shopping with us.

Please remember -

1. All sale transactions are final. No returns nor exchanges.

2. Discount vouchers will not be honored during the sale period.

 

What is Good Luck, Humans?

Good Luck, Humans is a small sewing studio that is keenly interested in the fabric manipulation  possibilities presented by the textile-crafting techniques of the past.

We take sewing techniques from quilting, embroidery, and smocking to create contemporary garments, bags, and accessories.

Staying faithful to these age-old crafts, we use hand-sewing to create a lot of the textures on what we make.

Our products are done well, deliberately, and with intention.

We would like to think that every piece that leaves our studio contains a piece of our spirit.

 

Why the name "Good Luck, Humans"?

Our name is our brand, and our wish for mankind. 

 

What are your products made of?

Right now, we focus on two techniques.

We make clothes through hand-smocking. Smocking is a very old embroidery technique used to gather fabric with thread, so that the fabric stretches. To most people, smocking is meant for children's clothing. We are taking on the challenge of using them on grownup clothing.

Many of our other pieces uses Lucky Buttons. We reinvented a quilting technique used to make fabric yoyos to sew these textile balls. They are recycled fabric scraps that we cut into circles, gather with needle and thread, then stuff with pillow material. 

We source the scraps from upholstery companies, designers, and hobbyists who would otherwise throw them away. We save these pieces of textile from the landfills. From them we make bags, accessories, and furniture.

 

Who makes your products?

All our products are made in-house. We are a small team based in Las Piñas. Everything is made in our workshop in southern Metro Manila, and a sewing circle of smockers in Batangas.

 

What payment methods are accepted?

For shoppers within the Philippines, you can pay either through BPI bank deposit, credit card, Gcash, or cash-on-delivery.

Shoppers outside the Philippines must pay with a credit card. Currency used in the website is in Philippines pesos, but you will be charged by the credit card company in your currency.

Paypal processes our credit card payments. You do not need a Paypal account to settle your bill. 

At the end of the check-out process, a payment page will appear asking you to log in to your Paypal account to settle your bill. Look down on that page and you will see a button that will allow you to pay with a credit card. Click on this.

 

What if I am not happy with my purchase? 

If you are not happy with your purchase, please send us back the item via LBC in its original condition within 5 days. You can exchange it with other items in the store. We will reimburse you the cost of shipping the item back to us.

 

What are the conditions for items bought on sale? 

1. All SALE transactions are final. No returns nor exchanges.

2. Discount vouchers will not be honored during sale periods.

 

How do you ship and how much do you charge for shipping?

In the Philippines, it is FREE SHIPPING for all items.

Internationally (we ship anywhere in the world), we use DHL or EMS. The latter is a registered shipping service run by the Philippine Post Office in partnership with the Singapore Post. The package will get to you in 7 to 21 days.

We only ship clothes, bags, and accessories internationally. We are currently not shipping chairs and pillows internationally. 

After you complete your purchase, we will get in touch with you via text message with the ETA and tracking number of your package.

 

How else can we contact you?

Email: hello@goodluckhumans.com

Instagram: @goodluckhumans

Facebook: goodluckhumans