FAQs

Hi!

We are so glad you are here, considering placing an order.

With areas of the country still in some form of quarantine, we're sure that delivery is at the top of your mind. We will try our very best to get your orders to you as soon as we can. Some areas are tricky, though. To update you about when and how you will be getting your package, our delivery manager Shayne will be getting in touch with you through text message within 24 hours of your purchase.

Thank you for dropping by!

 

What is Good Luck, Humans?

Good Luck, Humans is a small sewing studio that is keenly interested in the fabric manipulation  possibilities presented by the textile-crafting techniques of the past.

We take sewing techniques from quilting, embroidery, and smocking to create contemporary garments, bags, and accessories.

Staying faithful to these age-old crafts, we use hand-sewing to create much of what we make.

Our products are done well, deliberately, and with intention.

We would like to think that every piece that leaves our studio contains a piece of our spirit.

It also contains a wish that, as you use the piece, you will be enveloped in the same mindful energy with which it was made.

 

Why the name "Good Luck, Humans"?

Our name is our brand, and our wish for mankind. 

 

What are your products made of?

Right now, we focus on two techniques.

Many of our pieces uses Lucky Buttons. We reinvented the quilting technique used to make fabric yoyos to sew these textile balls. They are recycled fabric scraps that we cut into circles, gather with needle and thread, then stuff with pillow material. 

We source the scraps from upholstery companies, designers, and hobbyists who would otherwise throw them away. We save these pieces of textile from the landfills. From them we make bags, accessories, and furniture.

Recently, we started making garments through hand-smocking. Smocking is a very old embroidery technique used to gather fabric with thread, so that the fabric stretches. To most people, smocking is meant for children's clothing. We are taking on the challenge of using them on grownup clothing.

 

Who makes your products?

All our products are made in-house. We are a small team based in Las Piñas. Everything is made in our workshop in southern Metro Manila, with the help of two sewing circles. We take pride in our relationship with these groups.

The first sewing circle is based also in Las Piñas. They are five women from low-income households, who were previously unskilled. After a period spent in training, these women are now the expert hand-sewers who make our Lucky Buttons.

The second sewing circle is based in Batangas. We discovered them quite by accident, as a client of ours had once passed by a barangay where she saw a group of five women sewing together. When we visited, we discovered that they were hand-smockers, previously employed in the garments factories around Metro Manila, when smocking was in fashion in the 60s to the 80s. When we met them, most were underemployed, and made the bulk of their income working in mango plantations. We worked for them for about a year, before launching the smocked clothing for grownups that you now see in our website.

 

What payment methods are accepted?

For shoppers within the Philippines, you can pay either through BPI bank deposit, credit card, cash-on-delivery, or Palawan Express.

Shoppers outside the Philippines must pay with a credit card. Currency used in the website is in Philippines pesos, but you will be charged by the credit card company in your currency.

Paypal processes our credit card payments. You do not need a Paypal account to settle your bill. 

At the end of the check-out process, a payment page will appear asking you to log in to your Paypal account to settle your bill. Look down on that page and you will see a button that will allow you to pay with a credit card. Click on this.

 

What if I am not happy with my purchase? 

If you are not happy with your purchase, please send us back the item via LBC in its original condition within 5 days. You can exchange it with other items in the store. We will reimburse you the cost of shiping the item back to us.

Please note that all SALE transactions are final.

 

How do you ship and how much do you charge for shipping?

In the Philippines, it is FREE SHIPPING for all items.

Internationally (we ship anywhere in the world), we use EMS. It is a registered shipping service run by the Philippine Post Office in partnership with the Singapore Post. The package will get to you in 7 to 21 days.

We only ship clothes, bags, and accessories internationally. We are currently not shipping chairs and pillows internationally. 

 

How else can we contact you?

Email: hello@goodluckhumans.com

Instagram: @goodluckhumans

Facebook: goodluckhumans